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View and manage your account(s), anytime, anywhere
Pay for your insurance premiums and pre-need plans with your credit card
Add to, switch, or redeem your mutual fund investments
Individual policyowners of VUL policies may use the VUL fund withdrawal feature in the mobile app. Note that this applies only to VUL policies with revocable beneficiaries and that withdrawals can only be done while in the Philippines.
Step 1: Log in to your Sun Life PH Mobile App.
App Name: PH Sun Life on iOS / Sun Life PH on Android
Step 2: Click on Service Request tab at the bottom.
Step 3: Select Withdraw from my VUL.
Education Page: Please allow 5 business days for your request to be processed. We discourage withdrawal of the full amount. The amount projected is only an estimation and is subject to change due to Value Price and Admin Charges.
Step 4: Select the VUL policy to withdraw from.
Step 5: Enter the amount you’d like to withdraw.
Note: Some policies may incur admin charges
Step 6: Provide the bank account details where the funds will be credited.
Step 7: Upload the required documents.
There is an option to upload an existing document in your phone or take a photo of the document.
Please ensure that the file uploaded is in png, jpg, or PDF format not more than 10MB.
Step 8: Verify OTP, review the summary, and click Submit.
A tracking number will be sent via email and SMS.
